At our GP practice, we are committed to protecting your privacy and maintaining the confidentiality of your medical information. As part of our commitment to providing high-quality and efficient care, our clinicians may use a secure digital scribing tool called Heidi Scribe to assist in documenting your consultations.
What is Heidi Scribe?
Heidi Scribe is an AI-powered digital assistant that helps our clinicians accurately and efficiently record notes from your consultation. This allows your doctor to focus more on you during the appointment, while still ensuring complete and accurate records.
How is your data used?
During your consultation, Heidi Scribe may process audio recordings and other relevant data solely for the purpose of creating clinical notes. These notes are reviewed and approved by your clinician before being entered into your medical record.
Your data is protected
- All data is processed in compliance with GDPR, Data Protection Act and NHS data protection standards.
- Audio data is either processed in real-time or securely encrypted and stored temporarily for transcription, and then deleted as soon as the notes are finalised.
- Heidi Scribe does not use your data for any purpose other than scribing your consultation. It is never sold or used for marketing.
Your choices
If you do not wish to have your consultation scribed using Heidi Scribe, please let your clinician or a member of our staff know. Your choice will not affect the quality of your care.
If you have any questions about how your data is handled, please contact our practice’s Data Protection Officer.